Sales & Customer Success Associate
--Remote--
We’re looking for a highly motivated, bilingual (English & Spanish) Sales & Customer Success Associate to join our team. This role combines sales support, client communication, and content creation. If you’re organized, proactive, and passionate about building relationships with clients, this is an excellent opportunity to grow with us.
Responsibilities Must Have Nice to Have
- Build strong relationships with clients via calls, emails, and messages
- Support sales activities, track progress, and manage follow-ups
- Create professional content for blogs, emails, and client communication
- Maintain and update CRM tools (e.g., Monday.com)
- Contribute creative ideas to improve customer experience
- Female professional based in Latin America (South America preferred)
- Native-level Spanish + perfect English (spoken & written)
- Excellent interpersonal and communication skills
- Strong writing skills for blogs and professional communication
- Reliable internet and power supply
- Prior sales, customer service, or call center experience
- Familiarity with CRM tools (e.g., Monday.com)
- Ability to generate creative, “outside-the-box” solutions
Detailed Job Description
Key Responsibilities
- Build rapport and maintain strong client relationships through calls, emails, and messages
- Support sales activities by managing leads, tracking progress, and ensuring smooth follow-ups
- Write clear, engaging, and professional content for blogs, emails, and client communication
- Manage and update CRM tools (e.g., Monday.com) to ensure accurate tracking of sales activities
- Contribute creative, innovative ideas to improve sales processes and customer experience
- Ensure reliable performance with stable internet and power supply to avoid interruptions
- Must-Have Requirements
- Female professional based in Latin America (South America preferred)
- Native-level Spanish and perfect English proficiency (spoken and written)
- Excellent interpersonal skills; warm, kind, and client-focused
- Strong writing ability for blogs, messages, and professional communication
- Consistent, reliable internet connection and power supply
- Looking for a long-term opportunity (not short-term work)
- Nice-to-Have Requirements
- Prior experience in sales, customer service, or call center roles
- Familiarity with CRM tools (e.g., Monday.com or similar)
- Intelligent, proactive, and eager to learn and grow